At
Solar Tan™, we take your privacy very seriously,
understand its importance to you, and are committed to
safeguarding your privacy online and offline. To
demonstrate our commitment to your privacy, we disclose
our information practices and have our privacy practices
reviewed for compliance.
Information
Collection and Use
Solar
Tan™ is the sole owner of the information collected on
this site. Solar Tan™ collects information from our
customers and users at several different points on our
website, in email correspondence, by phone and in person.
The
information about you, namely your name, address, phone
numbers, and e-mail addresses are never sold, shared, or
given to anyone not affiliated with and controlled by
Solar Tan™.
The
information about you is never sold, shared, or given to
anyone not affiliated with and controlled by Solar Tan™.
We
may contract work with several suppliers, such as payment
processors, list compilers, printers, mail fulfillment,
web design and other companies affiliated with Solar Tan™.
These suppliers may see information about you, but only in
a production capacity. These companies are contractually
bound not to use any of this information and to use your
information only for the purpose of assisting us in
creating or preparing your order, offers, mail and to keep
your information secure and confidential.
As
a result of business alliances, we may share some of the
information about you, namely your name, address, phone
number, and e-mail address as this information is
sometimes used by our affiliates to assist in creating or
preparing your order or mailings. These companies are
contractually bound to use your information only for the
purpose of assisting us and to keep your information
secure and confidential.
In
addition, we collect aggregate data that depicts trends,
preferences, and testimonial results from customers. An
example of aggregate information we use would be:
"Owner loyalty studies show that the loyalty of Solar
Tan™ customers is consistently among the highest in the
tanning and cosmetic industries." Aggregate
information, used for sales and marketing strategies,
never contains any particular or specific names,
addresses, phone numbers, e-mail addresses, or any type of
data associated with a person or business. Whenever we use
your information for customer testimonials, we do so only
after first having obtained your permission.
We
understand that data about you is valuable to you and
protecting it is one of the core principles of our
business and is crucial, critical, and instrumental to our
success. We promise to keep all of your information secure
and confidential according to the procedures outlined in
this privacy policy and to safeguard your data according
to established industry security standards and procedures
and we continually assess new technology for protecting
your information.
Registration
In
order to service you, we collect information from you,
such as your name and address. Solar Tan™ uses this
information to service your account. We allow you to
choose, whether or not you want to receive information to
help you learn more about useful services and products,
notifications about special offers, or to provide you with
information, products and services, and success stories.
Information about you is not available to anyone other
than Solar Tan™ and its affiliated companies.
Links
This
web site contains links to other sites. Please be aware
that Solar Tan™ is not responsible for the privacy
practices of other sites.
Protecting
Your Data
Our
technology and your password-protection keep your
information safe. When you send us confidential or
sensitive data, your information is safe and secure. While
we use encryption to protect sensitive information online,
we also do everything in our power to protect
user-information off-line. All of our customers'
information, not just the sensitive information mentioned
above, is restricted in our offices. Only employees who
need the information to perform a specific job are granted
access to personally identifiable information. Our
computer software prevents any unauthorized access to our
system, is password-protected, and our employees must use
terminal passwords to safeguard customer information and
to gain access. When an employee leaves their desk, upon
their return, they must re-enter their password to re-gain
access to your information. Additionally, all employees
have signed Confidentiality and Non-Disclosure Agreements.
Moreover, all employees are kept up-to-date on our
security and privacy practices. Every quarter, as well as
any time new policies are added, our employees are
notified and/or reminded about the importance we place on
privacy, and what they can do to ensure our customers'
information is protected. Furthermore, the servers that we
store personally identifiable information on are kept in a
secure environment with alarm monitoring. Finally, Solar
Tan™ reviews and monitors its web site security
constantly.
If
you have any questions about the security at our website,
you can send an email to Customer
Care
Site
and Service Updates
We
also send active customers who are members site and
service announcement updates. Members are not able to
un-subscribe from service announcements, which contain
important information about the service. We communicate
with the user to provide requested services and in regards
to issues relating to their account via email or phone.
Contacting
you
There
are a few instances in which we contact you via e-mail or
by phone. For example, Solar Tan™ sends a
"Welcome" e-mail after you initially register
with us. We may call you to verify your satisfaction with
our service, discuss the details of a specific order, or
notify you about new products, services, or promotions.
Choice/Opt-out
If
you choose to receive these e-mails and calls, but wish to
stop them at a later date, you can do so by changing your
account profile online. For more information about how to
receive or stop e-mails containing special offers, contact
our Customer Care Department at Customer
Care.
Notification
of Changes
We
regularly review our privacy policy, so that it will
reflect the continuous improvements we make to our service
and web site. We will post those changes online.